Regional Sales and Operations Manager

Вакансия № 4-4541999 в городе (населенном пункте) Нижневартовск от работодателя "National Oilwell Varco" на сайте www.RABOTKA.com.ru "Агрегатор вакансий".

Город, регион, страна: Нижневартовск, Российская Федерация (населённый пункт) места работы.

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Компания: National Oilwell Varco (организация, фирма, ИП);

Логотип (бренд, торговая марка, эмблема) компании (организации, фирмы, ИП):

Репутация работодателя National Oilwell Varco:

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Требования к работнику:

Дополнительные требования:
не указаны

Дополнительное описание вакансии:
Reporting to the Area Manager Russia&CIS the Regional Operations Manager will have overall responsibility for all service deliverables primarily across CIS, interfacing and assisting where necessary with all parts of the region – including working closely with the Regional Sales teams maximising relationships and revenue within existing customers. You will utilise your service management skills to improve performance in order to achieve business targets. As the Regional Operations Manager you will develop and implement action plans, maximise revenue and demonstrate commitment to surpass internal and external customers’ expectations. Your existing technical understanding of ISE Aftermarket offering will act as a foundation to you developing critical product knowledge in line with our Aftermarket strategy. Crucial to this role will be your ability to determine our customer needs in order to align our value proposition with current and future expectations. As Regionals Operations Manager you will enhance your own and your teams service performance by combining strategic and tactical insight; by developing key partnerships you will convert customer-driven requirements into profitable solutions. DUTIES & RESPONSIBILITIES: * Deliver professional on-time service to our wide and varied customer base, covering all ISE Aftermarket service offering, qualifying the needs of existing and potential customers * Interface and work with other service teams within ISE to develop best practice procedures, including the Global Aftermarket Director * Align NOV’s regional strategy with current and future business strategies of existing and new customers * Ensure you have, or have access to, the necessary SMEs within your team and cross trained on all other ISE product lines * Effectively qualify opportunities, fully understanding the service process including conversion to order KPIs * Build and maintain strong business relationships with customers whilst maximising and realising increase in revenue potential * Provide input and direction during the contract risk review and bidding phase by working in conjunction with Proposals, Applications and Sales support teams * Create and distribute monthly/quarterly accurate service and activity plans to key stakeholders of the business * Interact with PLMs for each ISE BU offering up solutions to issues around field service * Interaction with the customer through communication methods or face to face where necessary, to provide effective customer service (e.g. but not limited to, Conference calls, CRM, Technical Clarification, Kick off meetings) * Effective management of service pipeline to ensure accurate revenue forecasting * Achieve NOV products inclusion on local AVLs * Meet region service revenue forecasts, KPIs and service metrics * Provide reactive and proactive customer support with clear, defined and documented follow up plan * Monitor customer issues, feedback, deadlines and deliverables and ensure customer issues are handled effectively and quickly * In conjunction with the RSM ensure proposals meet technical requirements of the bid and the capabilities of ISE Aftermarket a * Work effectively with other NOV groups within Completions & Production Solutions * Prepare Regional Annual Operating Plan (AOP) * Oversee/manage any technical/commercial changes to an order and communication of the same to the Customer via the RSM * The collating and issuing of status reports for both internal and external use and holding conference calls, where required * Customer visits, client office based support and intercompany travel throughout the region as and when required * Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by your line manager. SKILLS & EXPERIENCE REQUIRED Strategic * Able to understand, evaluate and apply technical information * Able to adeptly learn the context of a challenge and quickly integrate new skills * Has solutions and suggestions that are effective in addressing the problem at hand Operating * Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks * Be quick to identify critical information and respond appropriately * Able to apportion time effectively to complete tasks * Able to define, work within and improve business processes based on immediate and future business needs Energy * Will be energised by challenges and drawn towards opportunities Organisational * Confident and professional when representing the company in person and in writing * Aspiring and keen to advance within the organisation Personal and Interpersonal * A strong sense of customer focus (internal/external) * A candid team player who collaborates with peers to solve problems * Committed to self-improvement and development through the role in order to achieve career goals * Is known to consistently adhere to ethical principles and expects others to follow suit * Firm and diplomatic when negotiating Quality Essential Desirable Qualifications: Time served apprenticeship or HNC in a relevant subject · Higher education in a relevant subject. Experience: · Working knowledge within an assembly & manufacturing environment including the preparation of components Skills, training or special knowledge · Computer literacy (including good command of Microsoft Office Excel, Word and Outlook). · Ability to read and interpret engineering drawings

Вакансия № 4-4541999 относится к сфере деятельности: "Маркетинг, реклама, PR" » "Менеджмент продукта (Product manager)".

Вы можете перейти к просмотру актуальных предложений работы выбранного населенного пункта с учетом сферы деятельности вакансии № 4-4541999: "Маркетинг, реклама, PR в населенном пункте текущего места труда" » "Менеджмент продукта (Product manager) в населенном пункте текущего места труда".

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(Переходите на веб-страницу сайта-партнёра «Служба Занятости Населения (электронная)» с вакансией № 4-4541999 на должность "Regional Sales and Operations Manager" в городе (населенном пункте, регионе, стране) Нижневартовск, Российская Федерация, где находится телефон, Telegram, Skype, Viber, WhatsApp, E-mail, адрес работодателя "National Oilwell Varco")