Вакансия: Chief Concierge

Город, регион, страна: Астана, Казахстан (населённый пункт) места работы.

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Компания: The St. Regis Astana (организация, фирма, ИП);

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Дополнительное описание вакансии:
Company description Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™ For more information, please visit www.starwoodhotels.com Hotel description Situated on the river banks of Essil, in the heart of Astana's Central Park and in the center of the Diplomatic district The St. Regis Astana will open in summer 2017. 120 sumptuous guest suites feature a unique identity of discreet luxury. The hotel will embrace a specialty grill restaurant where guests enjoy an unrivaled service and sample the best ingredients or indulge in the flawless luxury of Iridium Spa after a long day of captivating city impressions or business meetings. POSITION PURPOSE: To supervise the Concierge staff, train them, make sure that all information that might be needed by Guests are always available and updated. ESSENTIAL FUNCTIONS : Monitoring, updating and streamlining all information provided to guests. Updating all records concerning hotel functions and entertainment. Train the Staff when necessary to ensure they are up to standard. Coach and counsel all subordinate employees whenever necessary. Maintain good relationships and open lines of communication with all other departments. Supervise the Staff and make sure that there are helpful with Guests and are attending to all Guests needs in a very professional manner. Maintain continuous contact with Hotel Guests to ensure that problems or complaints are handled quickly, efficiently and courteously. Uphold the Hotel’s commitment to gracious hospitality and follow through on staff courtesy Training programs. Prepare the topics of training of the Bell Staff as well as the follow up. Be aware of all current programs applicable at the Hotel. Be well aware of all information pertaining to the working hours of the different outlets of the Hotel as well as all events taking place. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand English, Russian and Kazakh Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Extensive knowledge of the hotel, its services and facilities. QUALIFICATION STANDARDS: Education: High school or equivalent education required. Vocational hospitality training preferred. Experience: Prior administrative/receptionist experience required. Prior hospitality experience preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Вакансия № 4-314119 относится к сфере деятельности: "Туризм, гостиницы, рестораны" » "Управление гостиницами".

Вы можете перейти к просмотру актуальных предложений работы выбранного населенного пункта с учетом сферы деятельности вакансии № 4-314119: "Туризм, гостиницы, рестораны в населенном пункте текущего места труда" » "Управление гостиницами в населенном пункте текущего места труда".

Контакты работодателя / Смотреть детально...
(Переходите на веб-страницу сайта-партнёра «Служба Занятости Населения (электронная)» с вакансией № 4-314119 на должность "Chief Concierge" в городе (населенном пункте, регионе, стране) Астана, Казахстан, где находится телефон, Telegram, Skype, Viber, WhatsApp, E-mail, адрес работодателя "The St. Regis Astana")

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