Координатор отдела безопасности

Вакансия № 4-11960614 в городе (населенном пункте) Алматы от работодателя "ТОО Кэпитал Тауэр Девелопмент" на сайте www.RABOTKA.com.ru "Агрегатор вакансий".

Город, регион, страна: Алматы, Республика Казахстан (населённый пункт) места работы.

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Компания: ТОО Кэпитал Тауэр Девелопмент (организация, фирма, ИП);

Логотип (бренд, торговая марка, эмблема) компании (организации, фирмы, ИП):

Репутация работодателя ТОО Кэпитал Тауэр Девелопмент:

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Зарплата: по договорённости;

Требования к работнику:

Дополнительные требования:
не указаны

Дополнительное описание вакансии:
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Critical tasks: Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Guest Relations Address guests' service needs in a professional, positive, and timely manner. Thank guests with genuine appreciation and provide a fond farewell. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Assist other employees to ensure proper coverage and prompt guest service. Communication Speak to guests and co-workers using clear, appropriate and professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Talk with and listen to other employees to effectively exchange information. Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Physical Tasks Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Computers/Software Transmit information or documents using a computer. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Office Equipment Transmit information or documents using mail, or facsimile machine. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Computer/Software: Working Knowledge of Micros, Microsoft Excel, Microsoft Word. Office/ Job Equipment: Personal Protective Equipment Hand/Power Tools The rights To discuss the ways of improvement of service in his department To share with his colleagues and managers the feedback got from the guests. To participate in the company trainings To demand from his/her direct manager support for proper execution of the job description. The obligation The employee can be called to account for: Improper execution of his duties provided by this JD. Violation of the law during his/her works. Damage of the Employer’s belongings. NOTE: The Ritz-Carlton Hotels Company Philosophy and Gold Standards are the essence of this job description and its content. A review of this job description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

Вакансия № 4-11960614 относится к сфере деятельности: "Туризм, гостиницы, рестораны" » "Управление гостиницами".

Вы можете перейти к просмотру актуальных предложений работы выбранного населенного пункта с учетом сферы деятельности вакансии № 4-11960614: "Туризм, гостиницы, рестораны в населенном пункте текущего места труда" » "Управление гостиницами в населенном пункте текущего места труда".

Контакты работодателя / Смотреть детально...
(Переходите на веб-страницу сайта-партнёра «Служба Занятости Населения (электронная)» с вакансией № 4-11960614 на должность "Координатор отдела безопасности" в городе (населенном пункте, регионе, стране) Алматы, Республика Казахстан, где находится телефон, Telegram, Skype, Viber, WhatsApp, E-mail, адрес работодателя "ТОО Кэпитал Тауэр Девелопмент")