Вакансия: Admissions Assistant

Город, регион, страна: Нур-Султан, Казахстан (населённый пункт) места работы.

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Компания: ООО Haileybury Astana School, НАО (организация, фирма, ИП);

Репутация работодателя ООО Haileybury Astana School, НАО:

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Зарплата: по договорённости;

Требования к работнику:

Дополнительные требования:
не указаны

Дополнительное описание вакансии:
The purpose of the Job : The Admissions Assistant is expected to provide an administrative support to the back office of the School Recruitment Team and acts as a contact center operator, who will be answering all incoming calls from potential parents, respond to inquiries, troubleshoot significant customer service problems, and provide general information. The Admissions Assistant must display a high degree of professionalism & diplomacy in dealing with the customers, students, and staff, parents, and outside partners. The job holder will be required to work outside school hours, i.e. staying late where necessary and represent the school at admissions events, education exhibitions and fairs. Main Responsibilities: Provides general administrative support duties to ensure smooth running of the Admissions Office Processes admissions documents: printing, collating, scanning, and filing as necessary Assists with the inquiries into the admissions when necessary Enters data accurately into the pupil database system from initial enquiry onwards Redirects calls as required or logs new customer enquiries to computer system and makes appointments with the admissions team Follows up parents after Open Morning events Maintains records of all enquiries and their current status in ISAMS Prepares reports, enrolment, transfer certificates for new, existing, and leaving pupils Collects, checks, and logs on ISAMS of all accepted pupils Accurately monitors leavers paper documents and archives in ISAMS Monitors the accuracy of information in NOBD (National pupils database issued by government) Prepares welcome packs for prospective parents Makes translation from English into Russian/Kazakh and from Russian/Kazakh into English Performs any other duties as required Child Protection, Safeguarding and Health & Safety: Everyone who works at Haileybury Astana has the responsibility for promoting the safeguarding and welfare of children. Promote and safeguard the welfare of children and young persons for whom you are responsible and with whom you come into contact; Maintain good order and discipline among the pupils and safeguard their health and safety, both when they are on the school premises and when they are engaged in authorized school activities elsewhere; Be aware of School policy and procedures regarding Child Protection and Safeguarding, and attend relevant training as required; Report all causes for concern to the Designated Safeguarding Leader. (DSL); Requirements : Knowledge of customer service practices and principles Excellent data entry and typing skills Highly competent in the use of the English, Kazakh and Russian languages Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately Able to work to demanding deadlines and able to prioritise tasks Able to work both pro-actively and independently, while within a team structure Is a lateral thinker, able to negotiate and co-ordinate at critical times Able to show flexibility when required Possesses high skill level in computer software packages Is someone who enjoys the chance to participate in regular professional development Possesses patience and flexibility when dealing with a range of situations and people, including the ability to respond to staff, student, parent needs Interpersonal skills working in English Knowledge of ICT systems and databases Communication skills are needed for working with a variety of people in different departments Ability to work independently and to show initiative and resolve problems Highly organized and proactive with excellent interpersonal skills, along with a keen eye for detail and what makes good content Used to working to demanding deadlines and are able to prioritise tasks and projects Extensive level of English and Russian languages We offer: - Competitive Salary - Annual Paid leave 30 calendar days - Monday to Friday, 8am to 5pm, work schedule - Free and Healthy Breakfast & Lunches in School - Free Transportation to School - Medical Insurance coverage for staff and family members - CPD opportunities - International & Friendly environment

Вакансия № 1-23847913 относится к сфере деятельности: "Административный персонал" » "Сотрудник call-центра".

Вы можете перейти к просмотру актуальных предложений работы выбранного населенного пункта с учетом сферы деятельности вакансии № 1-23847913: "Административный персонал в населенном пункте текущего места труда" » "Сотрудник call-центра в населенном пункте текущего места труда".

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(Переходите на веб-страницу сайта-партнёра «Центр Занятости Населения (электронный)» с вакансией № 1-23847913 на должность "Admissions Assistant" в городе (населенном пункте, регионе, стране) Нур-Султан, Казахстан, где находится телефон, Telegram, Skype, Viber, WhatsApp, E-mail, адрес работодателя "ООО Haileybury Astana School, НАО")